You are currently browsing the Public Sector Billing Blog weblog archives for the day 2. April 2010.
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- permit billing software (2)
- product manager (8)
- projects (47)
- property tax billing software (14)
- property tax billing software (9)
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- smart meters (1)
- software selection (3)
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- vendors (55)
- water billing software (76)
- water supply (5)
- 21. May 2012: Valuing polluted land
- 20. May 2012: Paying property taxes
- 20. May 2012: Justifying price hikes
- 18. May 2012: Enforcing property tax collection
- 18. May 2012: Property tax reform shelved?
- 17. May 2012: Giving detailed usage data to customers
- 16. May 2012: Frequent water reads
- 16. May 2012: Having water to sell
- 15. May 2012: Cutting water waste
- 15. May 2012: The water job market
projects
Archive for 2. April 2010
When things go wrong
2. April 2010 by admin.
Good communication is one of the best ways to identify the red flags that pop up when something starts to go wrong with an implementation. A lack of good communication can be one of the first warning signs that an implementation is in danger of failing. Another important component to keeping an implementation on track is to have a project lead acting as a liaison. If there is a lack of leadership or if no one is championing the project within the business, the implementation can fail.
Once an implementation does run into trouble, the chances of turning it around depend on the nature of the problem. The first thing to do is take a step back and look at the situation to pinpoint how the system is not meeting expectations.
And sometimes you just have to start all over again.
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