- product manager (4)
- projects (36)
- resourcing (3)
- software selection (1)
- tax billing software (30)
- vendors (42)
- water billing software (32)
- 8. June 2010: More on project success
- 6. June 2010: Project success
- 3. April 2010: Screwing up
- 2. April 2010: When things go wrong
- 31. March 2010: Do projects ever end?
- 29. March 2010: Project costs
- 7. March 2010: Implementing the software wisely
- 21. February 2010: Dealing with regulation
- 18. February 2010: Effective project management: the client perspective
- 14. February 2010: When projects go bad
Effective project management: the client perspective
Fred O. Angel, Jr., the Customer Operations Administrator and CIS Implementation Project Manager for Chesterfield County Department of Utilities, has written an article published on the Water World site, about effective CIS implementation project management. Fred writes:
In summary, the key to being an effective and successful project manager is doing the right thing, at the right time, utilizing the right people for the benefit of the project team, staff, customers, the utility, and the CIS implementation project.
Being named project manager for your utility’s CIS implementation project is an opportunity and challenge. One’s project management skills will most likely determine the success or failure of the project. As PM, you lead the project effort by setting expectations and communicating effectively, managing and resolving risk, and providing leadership. A strong project manager leads his or her team with trust, fairness, and integrity — which in turn encourages respect, confidence, support, and involvement from everyone affiliated with the project.
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