You are currently browsing the Public Sector Billing Blog weblog archives for the day 31. October 2009.
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- 19. April 2011: User groups
- 19. April 2011: Detecting theft
- 13. February 2011: Automated water meter reads
- 27. January 2011: What German utility billing software would that be?
- 5. November 2010: Seven myths of billing implementations
- 24. October 2010: Comparing utility billing software
- 1. October 2010: Failing in the public sector
- 29. September 2010: Project failures
- 27. September 2010: Not the product manager
- 25. September 2010: Not the product roadmap
projects
Archive for 31. October 2009
The care and feeding of the product manager
31. October 2009 by admin.
Henry Ford once declared that if he had only listened to his customers he would have built a better horse and buggy. While listening to a customer is an important part of the effective product manager’s role, turning what he has heard into enhanced functionality needs a different skill-set than just listening. The produce manager must be able to make the leap of how emerging software technologies may be able to deliver the outcome in an entirely new way. What Henry Ford heard was his customers expressing a desire to get from A to B quickly, safely and cheaply. He was able to turn that desire into a completely different transport paradigm. The effective billing manager should be able to do the same.
Posted in product manager, tax billing software, vendors, water billing software | Print | 1 Comment »