You are currently browsing the Public Sector Billing Blog weblog archives for the day 11. June 2009.
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- tax billing software (32)
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- 19. April 2011: User groups
- 19. April 2011: Detecting theft
- 13. February 2011: Automated water meter reads
- 27. January 2011: What German utility billing software would that be?
- 5. November 2010: Seven myths of billing implementations
- 24. October 2010: Comparing utility billing software
- 1. October 2010: Failing in the public sector
- 29. September 2010: Project failures
- 27. September 2010: Not the product manager
- 25. September 2010: Not the product roadmap
projects
Archive for 11. June 2009
Functionality details
11. June 2009 by admin.
Public sector entities purchasing software often go through a much more rigorous selection process than the private sector. Much of this revolves around the public tender (RFT) process which is more structured than the way in which private enterprise buys almost anything, software included. However when it comes to functionality both public and private sector needs reassurance that the money they’ll be spending on software purchase and implementation will give them the outcome they want - hence the need for functionality checklists. A well-structured checklist however doesn’t look at prescriptive detail as much as basic concepts. Milestone-based workflows, for example, is a concept that can be used in multiple and quite different functional scenarios. Knowing that a package has a well-designed workflow engine that can be used in multiple ways can overcome the need for overly-detailed checklists.
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