You are currently browsing the Public Sector Billing Blog weblog archives for the day 3. June 2009.
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- product manager (7)
- projects (40)
- resourcing (4)
- software selection (1)
- tax billing software (32)
- vendors (49)
- water billing software (38)
- 19. April 2011: User groups
- 19. April 2011: Detecting theft
- 13. February 2011: Automated water meter reads
- 27. January 2011: What German utility billing software would that be?
- 5. November 2010: Seven myths of billing implementations
- 24. October 2010: Comparing utility billing software
- 1. October 2010: Failing in the public sector
- 29. September 2010: Project failures
- 27. September 2010: Not the product manager
- 25. September 2010: Not the product roadmap
projects
Archive for 3. June 2009
Software as a Service
3. June 2009 by admin.
One of the options in selecting software is to select software that will be “hosted”. One public sector provider of tax billing software, Civica, offers a hosted solution for many of its smaller customers, and are looking to increase this business. On the utilities side, the Australian energy retailer, Origin, is apparently outsourcing its SAP-based solution to Wipro. Whether outsourcing the platform or the software (or both) a whole new dimension arises - the reliability of the telecoms or Internet infrastructure that supports the hardware and software being located far away from (and by another business altogether) the core retail business, whether it’s electricity, water, your local Council or an airline. Hosting however is only a stepping stone to software-as-a-service (SaaS), where the user doesn’t own the software at all.
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