Scoring vs. analysis

Scoring’s limits should be recognised when it comes to comparing vendors.  What does it mean that one vendor received an overall score of 90% and another 91%?  Even reviewing  raw percentages at a greater level of detail.  Suppose there are two functional areas (A and B), and two vendors - each is weak where the other is strong.  At the level at which most consultants report (A+B) the vendors appear to score equally.  Even if the software buyer rates both A and B as equally important, a consultant who draws attention to the results rather than letting the purchaser find the results by poring over the details buried in the figures for each vendor is adding the sort of value for which consultants should be responsible - but often are not.

This entry was posted on 29. May 2009 at 04:54 and is filed under tax billing software, vendors, water billing software. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.

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