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Failed implementations

Posted By admin On 9. May 2009 @ 11:51 In vendors | No Comments

It always takes longer and costs more than anyone thinks - including, usually, the vendor. Three projects have gained notoriety in recent years - [1] Philadelphia, [2] Dallas and [3] Sydney. A close examination of the relevant reports should give any public sector manager an idea of the risks of implementing any public sector billing software.

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URL to article: http://blog.publicsectorbilling.com/2009/05/09/failed-implementations/

URLs in this post:
[1] Philadelphia: http://www.computerworld.com/action/article.do?command=viewArticleBasic&arti
cleId=9057838
[2] Dallas: http://www.dallasnews.com/sharedcontent/dws/dn/latestnews/stories/041008dnmetwat
erbills.4a18271f.html
[3] Sydney: http://www.audit.nsw.gov.au/publications/reports/financial/2003/vol1/SpecialRevS
ydneyWaterCIBS.pdf

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